Privacy Policy
PRIVACY POLICY (POPIA COMPLIANT)
1. INTRODUCTION
WH Lochenberg respects your privacy and is committed to protecting your personal data in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This policy explains how we collect, use, and safeguard your data when you use our property rental platform.
2. DATA WE COLLECT
We collect personal information necessary for property rental management. This is collected directly from you when you submit an application or register on the portal. The data includes:
- Personal Details: Full Names, Identity Numbers, Date of Birth.
- Contact Details: Email addresses, cell phone numbers, current physical addresses.
- Employment & Financial Info: Employer details, job titles, and monthly income required to assess rental affordability.
- Background Information: Criminal records, habits, and references from previous landlords or next of kin.
3. HOW WE USE YOUR DATA
Your personal information is strictly utilized for the following business purposes:
- Tenant screening, background checks, and application approvals.
- Drafting and executing legal Lease Agreements.
- Generating invoices, processing payments, and financial record keeping.
- Communicating important notices regarding your tenancy, maintenance, or account status.
4. DATA SECURITY & STORAGE
We implement strict physical, technical, and administrative security measures to protect your personal data from unauthorized access, loss, or alteration. Your data is stored securely in our database, and passwords are cryptographically hashed. Only authorized administrative personnel have access to your submitted application and lease details.
5. DATA SHARING & THIRD PARTIES
We do not sell, trade, or unlawfully share your personal information with third parties. We may only disclose your data if:
- Required by law, subpoena, or court order.
- Necessary to perform credit or background checks with registered South African credit bureaus during the application vetting phase.
6. RETENTION OF RECORDS
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements as stipulated by South African Law.
7. YOUR RIGHTS UNDER POPIA
As a data subject, you have the right to:
- Request access to the personal information we hold about you.
- Request correction or updates to any inaccurate information.
- Request the deletion of your personal data (subject to our legal obligations to retain lease records).
- Object to the processing of your personal information.
If you wish to exercise any of these rights, please contact management using the details provided on our Contact page.
1. INTRODUCTION
WH Lochenberg respects your privacy and is committed to protecting your personal data in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This policy explains how we collect, use, and safeguard your data when you use our property rental platform.
2. DATA WE COLLECT
We collect personal information necessary for property rental management. This is collected directly from you when you submit an application or register on the portal. The data includes:
- Personal Details: Full Names, Identity Numbers, Date of Birth.
- Contact Details: Email addresses, cell phone numbers, current physical addresses.
- Employment & Financial Info: Employer details, job titles, and monthly income required to assess rental affordability.
- Background Information: Criminal records, habits, and references from previous landlords or next of kin.
3. HOW WE USE YOUR DATA
Your personal information is strictly utilized for the following business purposes:
- Tenant screening, background checks, and application approvals.
- Drafting and executing legal Lease Agreements.
- Generating invoices, processing payments, and financial record keeping.
- Communicating important notices regarding your tenancy, maintenance, or account status.
4. DATA SECURITY & STORAGE
We implement strict physical, technical, and administrative security measures to protect your personal data from unauthorized access, loss, or alteration. Your data is stored securely in our database, and passwords are cryptographically hashed. Only authorized administrative personnel have access to your submitted application and lease details.
5. DATA SHARING & THIRD PARTIES
We do not sell, trade, or unlawfully share your personal information with third parties. We may only disclose your data if:
- Required by law, subpoena, or court order.
- Necessary to perform credit or background checks with registered South African credit bureaus during the application vetting phase.
6. RETENTION OF RECORDS
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements as stipulated by South African Law.
7. YOUR RIGHTS UNDER POPIA
As a data subject, you have the right to:
- Request access to the personal information we hold about you.
- Request correction or updates to any inaccurate information.
- Request the deletion of your personal data (subject to our legal obligations to retain lease records).
- Object to the processing of your personal information.
If you wish to exercise any of these rights, please contact management using the details provided on our Contact page.